How much does shipping cost?
We are glad to bring our customers great value and service. That’s why we provide fast shipping from our Fulfillment Center in California by UPS and USPS.
What countries are you delivering to?
As of now, we’re delivering to the United States only.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship anywhere in the United States, and to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
Can I cancel my order?
All orders can be canceled until they are shipped. If your order has been paid and you need to change or cancel it, please contact us within 12 hours of placing it.
Can I get a refund if something is wrong with my order?
Within 14 days of receiving the parcel, you can ask us for:
- A full refund if you don’t receive your order
- A full refund if your order does not arrive within the guaranteed time (1-3 business days not including 1 business day processing time)
- A full or partial refund if the item is not as described
Full refunds are not available under the following circumstances:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster).
All our products are backed with a 14-day money back guarantee. Just send us a message on the Contact Us page and we will refund the purchase price.
Can I return an item for an exchange instead of a refund?
Yes, you can! Kindly Contact Us form to discuss the details with us.
Can I return my purchase?
All our products are backed with a 14-day money back guarantee. Just contact us and we will refund the purchase price.
If you are not satisfied with your purchase, you can return it for a replacement or refund. No questions asked! You only should return it at your expense.
Please contact us first and we will guide you through the steps. We are always ready to give you the best solutions!
Please do not send your purchase back to us unless we authorize you to do so.
Are there any items I can’t return?
Hygiene and our customers’ safety is our top priority, which is why there are specific types of products that can’t be returned such as:
- Face and body products if opened, used, or have a broken protective seal
- Underwear if the hygiene seal is not intact or any labels have been broken
- Swimwear if the hygiene seal is not intact or any labels have been broken
- Pierced jewellery if the seal has been tampered with or is broken
I ordered this keyboard because it matches my setup perfectly. Just plugin the keyboard and it works! This keyboard has many great LED functions and does all the things promised. The buttons have a deep travel which I personally like most. But has a softer noise than most mechanical gaming keyboards. That is why I love it! This keyboard does not support "Aura Sync'' which would have been even more fantastic if it does, but nevertheless for this price it is an amazing product. I recommend buying it.
I am not a gamer, so I don't need anything too complicated, but I do spend a lot of time on the keyboard and value a responsive, nice to the touch keyboard. I really wanted a keyboard that didn't require so much real estate on the desk, and more importantly, was also backlit, which is a feature my eyes cannot live without any more. This keyboard not only meets those requirements but it also feels incredibly solid. It is relatively heavy, which along with its design, makes it stay put on the desk no matter what.
It hits everything I want. The price is reasonable. The look is crisp, clean, and neat. Even the logo is minimalist and not obnoxious. The base is heavy and not going to move on you. Easily the heaviest keyboard I have owned. It has backlighting that can be controlled with variety and can even be turned off completely.
One minor annoyance is that the key switches are sometimes easy to pull out, and sometimes incredibly difficult. It can vary from one key to the next. Every key switch position might be difficult or hard to pull out depending on variances with each cutout or switch.
Semi mechanical keyboard. I’m quite satisfied with the way it feels, however the letters printed on the keyboard are barely visible without backlight
It's a really cheap option if you want to get a nice keyboard. But of course it won't be as good as the expensive ones so i guess it's worth the price!
The space key makes a little too much noise but apart from that the keyboard is very beautiful and classy, and remains very pleasant to touch.
Item came in good condition and the quality is just like those expensive keyboards! Just that this is WAY cheaper
This keyboard is solid, heavy duty, and a worthy keyboard for gaming, writing, or anything else in-between.
All in all very happy with the build quality, mechanical switches, sound, lighting, heavy metal base, etc.
Great typing experience with good audible keystrokes but not annoying, perfect balance I would say.
So far so good. All keys and backlight options are functioning properly. Great deal for this price.
This keyboard is cool! It looks like mechanics, but it's a membrane.
I've had my keyboard for a few days now and it feels awesome! :D
Looks nice and solid!